Do NOT use rubbing alcohol or any cleaning solution while your gemstone is hot, It can cause thermal shock and crack it. Use a dry cotton swab and heat to clean.
Do Not apply a direct flame to your gemstone or it will cause thermal shock.
Slowly heat and cool inside your banger.
We are not responsible for gemstones cracking due to not following cleaning procedures.
Calibear® offers free shipping for all orders, with a shipping time ranging from 7~15 days depending on your location.
3~5 days expedited shipping by FedEx is also available for US and Canada orders with an additional charge when required.
In the unlikely event that an item sent to you is found to be damaged, incorrect, or unwanted, faulty, please contact our support team by firstname.lastname@example.org within 3 days of receiving your package, and you'll receive step-by-step instructions to begin the return/exchange process.